Kay has worked in the field of Organization Development, Training, and Human Resources for almost all of her career. Most recently she served as Manager of Organization Effectiveness and Talent Management at Thomson Reuters in Toronto, Canada for over 16 years.
She has received numerous awards, including the Human Resources Awards of Excellence in 2008 for her contributions to make Thomson Reuters a market-leading organization. It is also through her support of an Employer of Choice strategy that the Carswell, a Thomson Reuters business was named one of Canada’s Top Employers and Best Workplaces for over ten years during Kay’s tenure.
Kay has had many accomplishments during her career including her work to enhance and facilitate strategic planning processes; develop and deliver many high quality workshops; provide sales conference plenary sessions and facilitate change management in various organizations. She has played an instrumental leadership role in setting and driving employee engagement and culture strategies, all leading up to certification to deliver the Senn Delaney culture and values workshops within Canada and globally.
At Carswell, Kay played an instrumental role in a team designed to accelerate online product development and improve the kick off of major product teams. Additionally, as a top level certified coach (PCC), Kay has provided countless hours of coaching to leaders and employees locally and around the world.
Kay received her doctorate in Education (specialty in organization development and change management) from the University of Toronto while working at Thomson Reuters and became known in that organization as “Dr. Kay”. She has also provided instruction at the University of Western Ontario, Fanshawe College, Ryerson University and Humber College in Adult Education over the years. Kay is also a published author . She co-authored No Winner Ever Got There Without a Coach, is the author of Human Resource Managers Guide to Organization Development and has written various articles and other publications.
On a personal note, Kay is an accomplished artist and sang for many years in a choral group. She enjoys gardening, community volunteering, travel, entertaining and spending time at her cottage in Haliburton, Ontario with her husband, Ulf. She is a lifetime member of the International-Save-the-Pun Foundation and believes in having fun every day. She is also fond of nonsense and Lewis Carroll works.
As a coach, she believes in positive psychology and optimism. She strives to help people learn and wants to be part of their “emotional glue”.